Why niix QIS?

niix QIS is a comprehensive quality assurance system with eight major elements greatly improve management visibility with live and real time monitoring on variety of potential issues ranging from customer complaints, non-conformance, preventive action and prevent issue and task from going unaddressed.

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niix Quality Improvement System

niix Quality Improvement System (QIS) is a comprehensive ISO quality assurance system enables organization to strive for continual improvement, which consists of eight powerful modules: Continual Improvement Request, Non-Conformance Request, Corrective Action Request, Supplier Corrective Action Request, Internal Corrective Action Request, Internal Preventive Action Request, Management Review and Minutes, and Audit Schedule and Summary Report. It helps organization to prevents problems from going unaddressed and costing your business money.

The system equipped with pre-configured web-based system caters for specific process workflows under each specific module. It allows you to categorize all types of issues, assign responsibility and attach related data such as photos and documents with systematic tracking workflows and escalations the process includes review and approval, status validation, and automatically keeping all parties concerned informed of the status, simplifying the process and eliminating the use of paper.
  • Continual Improvement Request
  • Enable employees to make suggestions or comments directly into tracking system on how to improve operations or systems within the organization with a systematic pre-defined workflow. It streamlines the suggestion process, report on findings, and make changes to improve the organization and it is a more organized way of getting better.

    The features include identifying the areas for improvement, attachment of supporting document, getting suggestions for improvement, assigning the improvement task to specific individual with specific due date, measure how the task is being carried out, work out improvements, confirmation of improvement and approval of work done.

  • Non-Conformance Request
  • Enable the organization to manage the procedure or work which is not conformance to the documented procedures as it supposed to be. This system will help your business increase efficiency by converging communications technologies in order to work more efficiently and thoroughly tackles any non-conformance works, products and services.

    The features include identifying the areas of non-conformance, attachment of supporting document as to why the NCR is being raised, assign the task to specific individual with specific due date to identify the root cause, explanation of action to be taken to resolve the non-conformance, measure how the task is being carried out, work out improvements, confirmation of improvement and approval of work done.

  • Corrective Action Request
  • Offer a systematic way to handle the corrective action to be taken in respect to meeting compliance, identify the problem to be resolved within specific due date. Inputs to the Corrective Action Request may be directed from customer complaints, including the return of defective products, quality system non-conformances discovered during internal or external audits. The system enables tracking of assigned corrective actions to be solved in timely manner, and prevent from happening again. This will help the organization to provide any follow-up training to related employee or make changes in the operating procedures and etc.

    The features include identifying problems and corrective action, assign task to individual with specific due date, attached of supporting document, identify root cause, determine temporary solution and permanent solution, verifying the closure of corrective action and documented the solution.

  • Supplier Corrective Action Request
  • Enable Supplier Issue Tracking such as supplied non-conforming parts or supplies, issues resulting from supplier non-conformances, delivery schedules or other related issues. SCAR can be created and assigned to specific supplier which the supplier shall access to the system and response to the specific SCAR within the assigned due date. It gives your suppliers the ability to initiate their suggestions or answer a non-conformance with documented record.

    The features include a root cause identification, identifying problems and corrective action, assign task to individual to supplier with specific due date, attached of supporting document, identify root cause, determine temporary solution and permanent solution, what are the corrective action should be taken and submitted response back to the client for assessment and approval.

  • Internal Corrective Action Request
  • Enable the company to initiate and monitor ICAR on any defect products or non-conformance identified during internal audits. Further investigate and mitigate any impacts caused by the occurrence of non-conformance with a pre-defined systematic way. Once a corrective action had been identified, the problem shall be resolved within the given period. And take action as quickly as possible. Make sure assigned responsibilities for actions and schedules are clear so that correction occurs in a timely manner, and prevent from delivering defect products to the customers and to prevent from reoccurrence.

    The features include: Identify internal corrective action, assign task to individual with specific due date, identify root cause, determine temporary solution and permanent solution, communicate any findings to employees and provide any follow-up training for changes in the procedures that may result.

  • Internal Preventive Action Request
  • This module offer a systematic way to handle the internal preventive action to be taken when any possible non-conformance had been identify internally, but not yet happen. Once a preventive action had been identified, the possible problem shall be resolved within the given period where take action shall be taken as quickly as possible. Make sure assigned responsibilities for actions and schedules are clear so that correction occurs in a timely manner, and prevent from happening.

    The features include: Identify internal preventive action, assign task to individual with specific due date, identify action that needs to be taken to prevent the problem from occurring, communicate any findings to employees, Communicated the action and get approval from higher management and provide any follow-up training for changes in the procedures that may result.

  • Management Review and Minutes
  • This module offer proper meeting scheduling planning in advance with specific meeting date, time, meeting agenda and participants. All the meeting minutes can be updated in the system and keep for record purpose and easier for future reference.

    The features include: meeting scheduling, date and time, venue, identify meeting agenda, invite people to attend the meeting, update of meeting minutes, then send meeting minutes for review and approval. The data will be recorded for easy reference and retrieval.

  • Audit Schedule and Summary Report
  • This module enables company to properly plan and schedule the audit time frame in planned interval and in advance. With this system, the company can identify which area to be audited, by who, when, and other details. The audit detail can then be assigned to specific individual for preparation and to take further action. The audit reports details can then be updated in the system for and keep for record purpose and easier for future reference.

    The features include: audit scheduling, date and time, area of audit, auditor assignment, update of audit details include auditor reports, and then send final update for review and approval. The summary report provides a real time scenario of activities involves in each module.